Help & Assistance
Academy Support
Need help with course enrollment, assessment completion, certificate verification, or institutional partnership inquiries? Our support desk is here to help.
Submit an Inquiry
Fill in your details and our team will get back to you within 1 business day.
Secretariat Helpdesk
Email Deskacademy@gpdnet.org
Operating EntityKatara Public Diplomacy Center (Katara Cultural Village, Building 10, Doha, Qatar)
Response WindowSunday – Thursday, 08:00 to 16:00 (GMT+3)
Common Solutions
How do I correct my name on a certificate?
Go to your Account Settings page, update the "Name on Certificates" field, and save.
Are the certificates accredited?
Yes. Certificates are co-endorsed by the Katara Public Diplomacy Center and the issuing member institution, with an active verification key on the public registry.
Where can third parties verify certificates?
Direct them to the Credential Registry link found in the footer of any page.